Community Standards – Supervisor Guide to Employee Conduct Expectations

NC State Community Standards guide all members of the pack on personal responsibilities during the COVID-19 pandemic.  Students and employees were asked to review and affirm the community standards at the start of the spring semester.  All campus community members must do their part to limit the spread of COVID-19 by making health and safety for all a top priority. 

Community standards apply to all employees and students of NC State.  This guidance helps supervisors address employees who fail to comply with NC State community standards, which include required COVID testing as directed, required safety training, required face covering use, and other necessary university programming related to COVID-19.

As a condition of employment and to maintain the safety of the NC State community, all employees must follow all COVID-19-related health and safety guidelines including, but not limited to, adherence to community standards, including required testing, required safety training, required face covering use and other programming.

Employee SHRA Employee Guidance

SHRA employees who fail to meet expectations as outlined in the community standards and personal safety rule may be subject to the following actions:

  • First level action: Meeting with supervisor/employee: Reminder/informal conversation about community standards and expectations; encourage new behaviors; advise on the special circumstance exception process if needed; include the unit’s HR representative.
  • Second level action: Subsequent meeting between supervisor/employee/unit HR representative:  This meeting includes conversation about community standards and expectations; encourage new behaviors; advise on the special circumstance exception process if needed; review of repetitive non-compliance and mitigating actions; escalation of the situation to the unit/college leadership.
  • Third level action: Formal meeting between supervisor/employee/unit HR representative: This meeting includes corrective actions in accordance with SHRA disciplinary action procedures in consultation with UHR Employee Relations and unit/college leadership.

EHRA Employee Guidance (Faculty and Staff)

EHRA employees who fail to meet expectations as outlined in the community standards and personal safety rule may be subject to the following actions:

  • First level action: Meeting with supervisor/employee: Reminder/informal conversation about community standards and expectations; encourage new behaviors; advise on the special circumstance exception process if needed; include the unit’s HR representative and the Office of the Provost as appropriate.
  • Second level action: Subsequent meeting between supervisor/employee/unit HR representative:  This meeting includes conversation about community standards and expectations; encourage new behaviors; advise on the special circumstance exception process if needed; review of repetitive non-compliance and mitigating actions; escalation of the situation to the unit/college leadership, the Office of the Provost and/or UHR Employee Relations as appropriate.
  • Third level action: Formal meeting between supervisor/employee/unit HR representative: Administrative review of the repetitive events and corrective actions, escalation of the situation to the unit/college leadership, the Office of the Provost and/or UHR Employee Relations as appropriate.

Work Performance Duty – Talking Points for Supervisors

  • Explanation of the community standards should be used to review situational awareness with employees. 
  • Community standards, in conjunction with the pRUL 04.21.01 – Personal Safety Requirements Related to COVID-19, provides information for employee safety, health and compliance.
  • In situations where supervisors and employees cannot reach a shared, acceptable solution to COVID related situations, employees may submit a special circumstance exception application for review and discussion with University Human Resources and Office for Institutional Equity and Diversity. This process includes both the employee and the supervisor. The link to the Special Circumstance Exception form is posted here

Testing – Talking Points for Supervisors

  • Your job is on-campus, in-person with high engagement with others – surveillance testing is required for these designated individuals. NC State University implemented new COVID community standards for all employees to help ensure a safe campus community for faculty, staff, and students. 
  • To facilitate surveillance testing, testing on campus is available.  On campus testing is free for NC State employees and information is available on the Protect the Pack webpage.
  • Any violation of the workplace community standards and expectations are subject to review, which may result in administrative and/or disciplinary action.  
  • Frequently asked questions are available – Protect the Pack FAQ, Emergency Management & Mission Continuity Compiled FAQ

Training – Return to Work Safely during COVID-19 Training Talking Points for Supervisors

All employees listed as active in the HR System will be required to take a COVID safety refresher training.  This training will include information on the community standards and the personal safety rule, in addition to updates on testing, campus operations and available resources.

  • The training will be available via REPORTER for online completion.  For those without computer access or other limiting situations, in person courses will be arranged as needed.  
  • All employees will be assigned the training automatically in REPORTER, with a 30-day completion window. For individuals who do not complete the training within the 30-day window, a REPORTER generated reminder message will be sent, with an additional 30 days to complete the training. This reminder will copy their supervisor, as identified by the HR System.  
  • New hires will be enrolled in the required training and have a 30-day window for completion.

Face Coverings – Talking Points for Supervisors

  • With the revised community standards, face coverings are required at all times, except when alone in your private office on campus, alone in your private room in campus housing or actively eating and drinking.  

Resources